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Terms and Conditions

This Statement outlines the terms and conditions governing all areas of this website. By accessing, browsing and/or using this site you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this site.

Anyone ordering products for delivery acknowledges they have reviewed the contents of their order and acknowledge that it contains acceptable and approved items for import into the country of destination/delivery. The buyer, solely, accepts the full risk of any items or package (or part thereof) being detained by customs for whatever reason , and acknowledges and agrees that they will not hold Adlux liable for such packages, for whatever reason, being unable to be delivered to their destination.

Autocad drawings and ArchiCad.dxf files on this site may be downloaded by achitects for project design purposes only. Adlux accepts no liability for drawings used incorrectly or without our knowledge. Users agree not to reverse engineer or alter

ADLUX CUSTOMERS AND ACCOUNTS

Some products available on this site may be restricted in your country. It is your responsibility to comply with such restrictions. Any Adlux account is to be used only by the person registered for that particular account. All information provided on registration must be true and accurate. False information provided on registration is considered fraud.

The account holder is responsible for ensuring that their account details remain confidential, and that access to their computer remains restricted to prevent others from gaining access to their account. The account holder accepts responsibility for all activities which occur under their account. Adlux reserves the right to refuse service, terminate accounts, or cancel orders at any time and will not be held responsible for fraudulent information.

PRICING

All prices quoted are subject to change at any time at the discretion of Adlux . You will be charged in the currency which will be specified by Adlux at the time of quoting.

Adlux reserves the right to reject any orders which include incorrect prices which may occur due to data entry errors, code errors, hacking, incorrect pricing provided by manufacturer, translation errors etc. Prices are not negotiable and unless marked otherwise, do not include postage and handling. Postage and handling costs are calculated and added separately.

ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.

RETURNS POLICY

If an order is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with Adlux within 30 days from date of despatch of goods. Email details of your claim to sales@adlux.co.nz the following options will be made available:

  • Replacement: If a replacement is required it will be evaluated by the Adlux team and negotiated during that time.
  • Credit: If a credit is required, the appropriate Adlux account will be credited to the amount of the transaction, in the currency at the time of purchase as negotiated with Adlux at the time.
  • Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the visa will be credited as negotiated with Adlux at the time.
  • Notwithstanding the above, we continue to offer our “Money back if you are not happy guarantee”. Not 30 days, not 60 days, but right down to the last 2 golden capsules… that’s how sure we are that Adlux solutions will work for you.

LICENSE AND SITE ACCESS

Access to the Adlux website is granted only for the purpose of accessing the services provided. Under no circumstances may any individual alter any part of the website or try to access it other than through a web browser for the purposes of obtaining information or purchasing product. No part of this site may be reproduced for any reason, nor may any parts of the site be displayed anywhere else using frames or other html manipulation process unless written permission has been granted by Adlux. This includes logos, trademarks, or registrations.

SECURITY & PRIVACY

All information on the Adlux website is backed by security methods, your private information, whether submitted through newsletter signup, registration, or the contact form, will not be shared with any additional parties.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL ADLUX BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF.

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